Cokky Hilhorst is professor of Business & IT. Her research is at the interface of business and technology and concentrates on decision-making, risk and IT investments. Her work combines insights from different academic fields, such as management, economics, information systems, and computer science. Cokky combines knowledge of digitalization of organizations with in-depth knowledge and understanding of software systems and its applications. She likes to tackle complex digital business challenges. She teaches on topics such as IT investments, data analytics and digital transformation.

Cokky worked for years at PwC as Director Consulting Technology in the public, healthcare and financial sectors. More recently, she successfully set up and led the authoritative Bureau ICT-toetsing to fulfill the political mandate of the Dutch parliament to get a grip on government IT investments. She also works as an independent advisor.

Cokky studied Artificial Intelligence at Utrecht University and specialized in theoretical computer science and mathematical logic. She holds an MSc in Information Management from TIAS Business School and a PhD in Economics and Management from Tilburg University. She defended her dissertation entitled Responding to IT risks with real options: the valuation of management flexibility in IT projects. Her PhD was awarded the Prof. dr. Aart Bosman Dissertation Prize for best dissertation in Information Systems 2011 in the Benelux. She serves as an associate editor for various international IS conferences. Her work has been published in Decision Support Systems and the European Journal on Information Systems.

Secondary positions

  • Member of the Supervisory Board of Grant Thornton Netherlands.

International activities

  • Cokky was research student at the University of Cambridge and visiting researcher at the Graduate School of Management, Paul Cézanne University - Aix-Marseille III. 

Most relevant publications

  • Benschop, N., Hilhorst, C.A.R., Nuijten, A., Keil, M. (2020) ‘Business Case Language Cues: An Early Warning Signal for Overruns in IS Projects?’ European Journal of Information Systems, 29, 2. 
  • Hilhorst, C.A.R. (2019). Stoppen met gissen: naar betere beslissingen over IT-investeringen. Inaugurele rede Nyenrode Business Universiteit, ISBN 978-90-8980-131-9. 
  • Dehzad, F., Hilhorst, C., De Bie, C., Claassen, E. (2014) ‘Adopting health apps, what's hindering doctors and patients?’, Health, 2014, 6, 2204-2217, published online september 2014 in SciRes,,
  • Grahlmann, K., Helms, R.W., Hilhorst, C.A.R., Brinkkemper, S., Van Amerongen, S (2011). Reviewing enterprise content management: A functional framework, European Journal of Information Systems, 21, 3, p. 268–286. 
  • C.A.R. Hilhorst, P.M.A. Ribbers, E. van Heck, M.T. Smits (2008), ‘Combining multi-attribute decision analysis with uncertainty and real options analysis to evaluate IT infrastructure implementation strategies’, Decision Support System. 46, 1, p. 344-355.